The registration and processing of personal details
When using the services of Quality Lodgings B.V., when submitting a request for information, when subscribing to a newsletter, when taking part in a special offer, when using our digital services, or in any other contact with Quality Lodgings B.V., Quality Lodgings B.V. collects and registers the personal details provided. This only applies to personal details actively provided by the user himself. Quality Lodgings B.V. will use these personal details within the framework of its services (which includes the analysis, improvement and development thereof), the various agreements it may conclude in connection with these services and in order to be able to provide the user with information when the user has shown an interest in that. If the user grants his explicit consent for this, Quality Lodgings B.V. can use the personal details to keep the user informed of developments in the activities of Quality Lodgings B.V. by means of the newsletter of Quality Lodgings B.V. More information can be found under the header ‘newsletter’ in this privacy statement.
Use of the website
By using the website, certain anonymous data about the use of the page is automatically collected via the user’s IP address. This concerns data such as the IP address, the time of visiting the website, the duration of your visit, the browser used, and the sections of the website visited. The collected data collated is anonymous and cannot be used to establish the user’s identity. In addition, the collected data is only used internally in order to optimise the website.
For the newsletter or the loyalty program, Quality Lodgings B.V. uses the opt-in procedure: the user will not receive a newsletter until he has subscribed to it. If a user does not wish or no longer wishes to receive the newsletter about Quality Lodgings B.V., he can indicate this at all times by unsubscribing via the website, by means of the link at the bottom of the mail in question or via firstname.lastname@example.org
Any personal details provided and the automatically collected data will never be made available to third parties (purchase, hire, sharing) without the user’s prior consent, unless Quality Lodgings B.V. is obliged to do so under a statutory provision or order, or when Quality Lodgings B.V. is involved in a business merger and/or takeover. In that case, the user will be informed accordingly in good time, unless it concerns anonymous data. Your details can be made available without your consent to parties engaged by Quality Lodgings B.V. for the execution of its service provision. In those instances, your details will only be used for the purpose for which you made them available. Quality Lodgings B.V. is obliged to take all reasonable measures to safeguard privacy to the greatest possible extent and to ensure in that case that the personal data it holds is appropriately protected. When third parties are engaged, these parties in their turn need to have taken demonstrable appropriate measures and guarantee secrecy.
Personal Data Protection Act
The Personal Data Protection Act provides for the protection of civilian privacy. Quality Lodgings B.V. honours this act and will only act in line with the provisions in that act. If the user wants to have his personal details removed or adjusted or when the user wants to consult the personal details that have been registered, he can submit an appropriate written request to the address shown at the bottom of this page or to email@example.com
Quality Lodgings B.V. likes to know how its website is used, enabling it to set up the website in the best possible way on the basis of that information. That is why it uses Google Analytics. This means that the website installs Google cookies. The information obtained via these cookies is analysed by Google in the most anonymous way possible. The user’s IP address is never used for this, which means the information can never be traced back to a person. Google stores the collected information on American servers, which are protected in accordance with the EU-US Privacy Shield principles. Google will never share the collected information with third parties (not connected to Google), unless it is obliged to do so pursuant to a statutory obligation.
Quality Lodgings B.V. uses re-marketing technologies. These technologies make it possible for persons who (by using the website of Quality Lodgings B.V. and/or by subscribing to the newsletter of Quality Lodgings B.V.) have already shown an interest in Quality Lodgings B.V. and/or one of its products and/or services to be contacted again via the websites of partners of Quality Lodgings B.V. This concerns a personalised personal advertisement/offer based on interest. This form is entirely automated and anonymous. Users may find such forms of re-marketing on social media channels such as Facebook, LinkedIn or Instagram.
Any links to third-party websites/sources have been carefully selected. Nevertheless, Quality Lodgings B.V. cannot be held responsible and/or liable for the content of these websites and the way in which these websites process personal data. These third-party websites or sources are subject to the terms and conditions and privacy rules of these third parties.
In the case of questions and/or comments with regard to privacy, please contact Quality Lodgings B.V. via the contact details given below:
QL Hotels & Restaurants
6812 CW Arnhem
Tel: +31 (0)85 020 77 33